Introduction to Social Media Features
Introduction to Social Media are 1 day social media training workshops in London, UK, or at your office.
Features include:
- Courses in Central London, UK: 2 minute walk from Marble Arch tube station.
- 1 day course.
- Open public courses: small class sizes, maximum 8, average 4.
- On-site training: one-to-one or one-to-group, at your office or convenient location.
- Learn why social media is so important in today’s business world, and how to make it work for your company.
- Grow your skill and confidence with using social media technology.
- Understand how different customers might use different social networks.
- Know how to pre-empt and deal with possible issues that might arise.
- Course contents:
- Social media overview:
- Brief introduction to social media.
- Considering what social network(s) you might choose to focus on.
- Using Facebook and Twitter:
- Setting up a page on Facebook.
- Adding text updates, links, photos and polls to Facebook.
- Creating and using a Twitter account.
- Using Twitter’s different features.
- Using Google+ and Linkedin:
- Learning how Google+ offers SEO benefits.
- Using Google Places and Google’s Author tag.
- Adding your company to LinkedIn and posting updates.
- Understanding how employee’s personal LinkedIn accounts link to the company page.
- Effective use of social media:
- Understanding how your blog works as a social media platform.
- Logging in regularly and keeping accounts updated.
- Raising your visibility online.
- Integrating social media into your website.
- Using automation.
- Keeping existing customers happy.
- Dealing with any negative interactions or complaints.
- Moderating comments and postings on social networks.
- Putting it all together:
- Action plan and roadmap.
- Your personal "aha" moments.
- Lunch, tea and coffee included.
- The trainer: Ali Luke is a highly experienced blogger, and writes for several major sites (including ProBlogger, Copyblogger, and Daily Blog Tips). She has spoken twice at BlogWorld (now New Media Expo).
- Social media overview: