LiveChat

LiveChat live chat software helps you talk to your website visitors and convert them into customers.

Features include:

• 1 to 10 operator seats per month.
• $19-36 per additional operator seat.
• Chat history.
• Transcripts.
• Offline messages.
• Cloud-based infrastructure.
• Multiple-operator conferences.
• Transfer chat to another operator.
• Open links in visitors browsers.
• Manage canned responses system.
• Archived conversation transcripts.
• Visitor message sneak peek.
• Automated invitations.
• Personal invitations.
• Monitor the traffic on site.
• Operator rating.
• Know your customer's location.
• Communication quality.
• Post chat survey.
• Works with:
  • Web Browser.
  • Windows.
  • Mac OS X.
  • iPhone.
  • iPad.
  • Android.
  • Windows Phone 7.
  • Blackberry.
• Social media integrations.
• E-commerce integrations.
• Add to WordPress, Drupal, and Joomla.
• Localization capabilities.
• Chat on multiple websites.
• Measure effectiveness, how many chats end up:
  • In a positive feedback.
  • A lead.
  • An appointment.
  • A sale.
• Remote administration.
• Supervision: observe your operators in live chat situations.
• See what visitors are typing.
• Brand your chat window.
• LiveChat for Facebook.
• Facebook login.
• LiveChat for fan pages.
• Integrate with 3rd-party applications.
• Desktop screen share with your operators.
• Social media buttons.
• Advanced CSS customization.
• Predefined invitations.
• Sound and visual notifications.
• See what keywords led a particular customer to your site.
• Specific invitations trigger after certain keyword has been used.
• Display invitations based on specific advertisements.
• 37 supported languages.
• SSL grade security with 256bit encryption.
• Access restriction.