Olark

Olark live chat software offers operator controlled live chat, real-time monitoring of your website visitors, and chat statistics.

Features include:

• 1 to 15 operators per month.
• 20 to unlimited monthly conversations.
• 5 to 150 concurrent chats per month.
• Simple installation.
• Pre-chat name/email survey.
• Chat statistics and reports.
• Use any desktop IM client that supports Jabber/XMPP.
• Use Google Talk.
• Hide when offline.
• Hide unless an operator initiates a chat.
• Hide on close.
• Operator-initiated chat.
• Offline messages.
• Operator groups: route chat to a group of operators.
• Conversation transcripts.
• Attention grabber image.
• Welcome assistant proactive chat.
• Secured chat with SSL.
• Customizable CSS.
• Popout chat window.
• Customizable Olark branding.
• Track ROI and operator performance.
• Customize/internationalize all text.
• Customize colors and themes.
• Google Analytics integration.
• Google Apps for your domain integration.
• CRM and help desk integration.
• White label.
• Javascript API.
• Mobile device support.
• Phone and email customer support.