Price: free/$17-243+ per month (14 day trial)
Requirements: online
Company: Habla, Inc.
Tags: live chat software
Olark Features
Olark live chat software offers operator controlled live chat, real-time monitoring of your website visitors, and chat statistics.
Features include:
- 1 to 15 operators per month.
- 20 to unlimited monthly conversations.
- 5 to 150 concurrent chats per month.
- Simple installation.
- Pre-chat name/email survey.
- Chat statistics and reports.
- Use any desktop IM client that supports Jabber/XMPP.
- Use Google Talk.
- Hide when offline.
- Hide unless an operator initiates a chat.
- Hide on close.
- Operator-initiated chat.
- Offline messages.
- Operator groups: route chat to a group of operators.
- Conversation transcripts.
- Attention grabber image.
- Welcome assistant proactive chat.
- Secured chat with SSL.
- Customizable CSS.
- Popout chat window.
- Customizable Olark branding.
- Track ROI and operator performance.
- Customize/internationalize all text.
- Customize colors and themes.
- Google Analytics integration.
- Google Apps for your domain integration.
- CRM and help desk integration.
- White label.
- Javascript API.
- Mobile device support.
- Phone and email customer support.