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Price: free/$17-243+ per month (14 day trial)
Requirements: online
Company: Habla, Inc.

Olark Features

Olark live chat software offers operator controlled live chat, real-time monitoring of your website visitors, and chat statistics.

Features include:

  • 1 to 15 operators per month.
  • 20 to unlimited monthly conversations.
  • 5 to 150 concurrent chats per month.
  • Simple installation.
  • Pre-chat name/email survey.
  • Chat statistics and reports.
  • Use any desktop IM client that supports Jabber/XMPP.
  • Use Google Talk.
  • Hide when offline.
  • Hide unless an operator initiates a chat.
  • Hide on close.
  • Operator-initiated chat.
  • Offline messages.
  • Operator groups: route chat to a group of operators.
  • Conversation transcripts.
  • Attention grabber image.
  • Welcome assistant proactive chat.
  • Secured chat with SSL.
  • Customizable CSS.
  • Popout chat window.
  • Customizable Olark branding.
  • Track ROI and operator performance.
  • Customize/internationalize all text.
  • Customize colors and themes.
  • Google Analytics integration.
  • Google Apps for your domain integration.
  • CRM and help desk integration.
  • White label.
  • Javascript API.
  • Mobile device support.
  • Phone and email customer support.