FogBugz

FogBugz bug tracking software helps with bug tracking, project management, customer support and integration.

Features include:

• Centralized bug tracking system.
• Customize dashboard viewing with RSS feed option.
• Create and manage projects/cases with hierarchical approach.
• Assign milestones and resources to different cases.
• Manage resource allocation.
• Predict probable completion dates with the evidence based scheduling tool.
• Customizable reports with custom fields available.
• Advanced reporting functionality: track timeline and resource allocation in multiple formats.
• Fast bulk-editing (for handling large volumes).
• Case editing with full audit log.
• Tag system.
• Screenshot tool.
• Tracks bug occurences: helps you prioritize which bug to fix first.
• Custom error message.
• Control how future duplicates of the error will be handled.
• Track and manage milestones.
• Email management system.
• Automatic replies to incoming emails.
• Snippets for templating.
• Bulk-email capabilities (outage handler).
• Multiuser account management.
• FogBugz Wiki: internal document handler system.
• Multiuser edit multilevel access supported.
• Enterprise-ready permissions system.
• Automatic save and recovery tool.
• Developer history.
• Project site working schedule and individual working schedules.
• Custom Fields: Track your own case attributes.
• Customizable workflows.
• Customizable case-types.
• Customizable statuses.
• Public case submissions via web form or email.
• Full support for source control check-ins.
• Case subscription.
• Quick-add case entry.
• Bugzscout case creation (for automatically capturing crashes and exceptions)
• Drag-and-drop editing.
• Export to Excel.
• Integrate with virtually any outside system.