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Price: $36/149/279+ per month (30 day trial)
Requirements: online, Windows/Mac/iPhone/iPad/Android
Company: LiveChat, Inc.

LiveChat Features

LiveChat live chat software helps you talk to your website visitors and convert them into customers.

Features include:

  • 1 to 10 operator seats per month.
  • $19-36 per additional operator seat.
  • Chat history.
  • Transcripts.
  • Offline messages.
  • Cloud-based infrastructure.
  • Multiple-operator conferences.
  • Transfer chat to another operator.
  • Open links in visitors browsers.
  • Manage canned responses system.
  • Archived conversation transcripts.
  • Visitor message sneak peek.
  • Automated invitations.
  • Personal invitations.
  • Monitor the traffic on site.
  • Operator rating.
  • Know your customer's location.
  • Communication quality.
  • Post chat survey.
  • Works with:
    • Web Browser.
    • Windows.
    • Mac OS X.
    • iPhone.
    • iPad.
    • Android.
    • Windows Phone 7.
    • Blackberry.
  • Social media integrations.
  • E-commerce integrations.
  • Add to WordPress, Drupal, and Joomla.
  • Localization capabilities.
  • Chat on multiple websites.
  • Measure effectiveness, how many chats end up:
    • In a positive feedback.
    • A lead.
    • An appointment.
    • A sale.
  • Remote administration.
  • Supervision: observe your operators in live chat situations.
  • See what visitors are typing.
  • Brand your chat window.
  • LiveChat for Facebook.
  • Facebook login.
  • LiveChat for fan pages.
  • Integrate with 3rd-party applications.
  • Desktop screen share with your operators.
  • Social media buttons.
  • Advanced CSS customization.
  • Predefined invitations.
  • Sound and visual notifications.
  • See what keywords led a particular customer to your site.
  • Specific invitations trigger after certain keyword has been used.
  • Display invitations based on specific advertisements.
  • 37 supported languages.
  • SSL grade security with 256bit encryption.
  • Access restriction.