Help Desk Software
These help desk software help you to communicate efficiently with customers.
Desk help desk software lets you see your customers in one place and engage with them across multiple support channels. Features: multichannel ticket management, priority queuing, bulk updates, universal inbox, support to go, multilingual, business insights, and KPI reporting.
Price: $19.99-149.99+/mth | Tags: help desk software
H2Desk offers a web based help desk software that lets you answer support tickets using predefined replies. Features: multichannel ticket management, multilingual, performance insights, auto and canned response, capture link clicks, alerts, customizable, and self service creation.
Price: $29-49/mth or $599-999+/1-time | Requires: Windows/Mac/Linux, PHP, mySQL | Tags: help desk software
Kayako offers both cloud based or downloadable help desk software helping you with customer support and assistance for your clients. Features: live chat, ticket and email management, support center, self-service, remote desktop control, end-of-ticket surveys, API, and click-to-call.
Price: $9-21/mth | Tags: help desk software
LiveHelpNow help desk software offers live chat, trouble ticket-email, callback and knowledge base management for websites. Features: reporting, whisper technology, spelling checker, email/chat to ticket integration, ticket assignment and triggers, chat invitations, and callback notifications.
Web Help Desk help desk software offers web-based ticketing, change management, IT asset management, and knowledge base. Features: calendar collaboration, ticket, help desk, account management, content, SLA task, asset and billing management, and on-demand reporting.
Price: €19+/user/mth (min. 3) or €4,320+ | Requires: Windows/Linux | Tags: project management tools, project management software, issue tracking software, bug tracking software, help desk software
VisionProject project management software helps with issue/bug tracking and help desk support. Features: time tracking, document management, CRM system, agreement management, change management, and workflow tool.
